Privacy Policy

Last updated: December 2025

Tikado Energy Solutions (“Tikado”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, social media platforms, advertisements, and services.

By using our website (www.tikado.ng), submitting a form, or engaging with our ads, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

• Full name
• Phone number
• Email address
• Location (city/area)
• Information related to your power or energy needs (e.g., inverter capacity of interest)

We collect this information when you:

• Fill out a contact form or Instant Form on Facebook or Instagram
• Request a quote or consultation
• Contact us via phone, WhatsApp, email, or website
• Engage with our ads or promotional campaigns

2. How We Use Your Information

The information we collect is used to:

• Respond to your inquiries and requests
• Share pricing, promotions, and product information
• Provide professional consultation and recommendations
• Arrange installation or after-sales support
• Improve our services, marketing, and customer experience

We do not sell, rent, or trade your personal information to third parties.

3. How We Share Your Information

Your information may be shared only with:

• Authorized Tikado Energy Solutions staff
• Trusted service providers involved in consultation, installation, or customer support

All parties are required to handle your information confidentially and only for service-related purposes.

4. Data Storage and Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

Your data is stored securely and accessed only by authorized personnel.

5. Marketing Communications

We may contact you via phone calls, SMS, WhatsApp, or email regarding:

• Your inquiry or request
• Ongoing or future promotions
• Relevant products and services

You may opt out of marketing communications at any time by contacting us or following the unsubscribe instructions provided.

6. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

• Improve website performance
• Analyze user behavior
• Enhance user experience

You can control or disable cookies through your browser settings.

7. Your Rights

You have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your data (subject to legal obligations)

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website or ads may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Tikado Energy Solutions
🌐 Website: https://www.tikado.ng
📞 Phone: 0906 273 8072
📧 Email: info@tikado.ng